The MSPA recognizes that Mystery Shopping is a profession, not just a hobby. As in the case of other professions we believe that a means of addressing shopper standardization, education and certification is necessary. In response to this need, we have developed an on-line Silver Certification program.

MSPA North America also offers a more in-depth Gold Certificate program, which is offered as an in-person workshop and as a DVD. Companies are always looking to hire the best and brightest, and this certification is one method of setting you apart from the crowd. Read more on the MSPA North America web pages.

MSPA is also discussing a certification program for its members. More information will follow.