Ethics Statement

MSPA member companies do not charge shoppers to apply with our companies. Over the last several years, there are more and more non-MSPA companies on the Internet who charge incoming applicants a fee to apply at their websites. In many cases, the fee simply entitles the applicant to gain access to the websites of other mystery shopping companies. There is a wealth of free information available on mystery shopping at www.mysteryshop.org. Our site lists hundreds of shopping companies where you can apply for free. As a member of MSPA, our companies are not allowed to charge shoppers any fees.

There are many non-MSPA companies that charge a fee and promise to share your name with mystery shopping companies around the country and/or find you work. This is not required but should you choose one of these companies, be sure there is a sound refund policy in place should you be unhappy with the results.

Code of Professional Standards and Ethics Agreement - Members

Code of Professional Standards and Ethics Agreement - Shoppers

MSPA Guidelines for Mystery Shopping in Europe - Guidelines

Short abstract of the MSPA Guidelines for Mystery Shopping:

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